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With remote work here to stay, NICE enables organizations to virtually keep employees under one roof and empower excellence anywhere HOBOKEN, N.J. — (BUSINESS WIRE) — NICE (Nasdaq: NICE) today announced Agile Workforce Engagement Management (WEM), a new offering that allows organizations to
New commitment-free ‘try and buy’ model allows businesses to swiftly adopt or expand unattended automation and simplify the purchasing decision process HOBOKEN, N.J.–(BUSINESS WIRE)–Organizations globally have been impacted by dynamic changes in recent months and are in critical need of efficiencies in
Over 1000 attendees from leading Global financial services organizations will attend the conference featuring 35+ sessions dedicated to financial crime solutions and services HOBOKEN, N.J.–(BUSINESS WIRE)–#Engage–Navigating today’s “Always On” environment with zero compromise requires powerful innovation and smart, strategic decisioning. With this
Celebrity lineup includes Matthew McConaughey and Martha Stewart and offers the industry’s largest virtual concert featuring musical performances by Bryan Adams and Alanis Morrissette HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced Interactions Live, the biggest customer experience virtual event of the year.
However, 71% of contact center managers say the shift to work at home has had a significant impact on customers HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced that the NICE Satmetrix Agent Experience at Home Benchmark found that 57% of contact center